Why work for mhance?
mhance is one of the UK’s leading Microsoft partners, specialising in implementing innovative and functionally rich software solutions for businesses in the charity and non-profit sector. As a business, we passionately care about our customers and the communities they serve, with customer service at the heart of everything we do. We work in close partnership with our customers to transform their businesses and improve their IT operations.
mhance is an organisation that has fully embraced home/hybrid working, with the majority of our employees working remotely. We have office bases in Manchester and Dublin, and while the offices are available for those who wish to work from there, we are focused on putting work-life balance and employee well-being at the forefront of the business and recognise the benefits of remote working for our staff.
To support our remote workforce, collaboration and communication are key at mhance, creating a culture where every employee feels included and valued. Our Company Socials are a great way we keep our teams connected, whether it’s a virtual team quiz, a walking challenge, or a night on the town, we strive to challenge staff in the work that they do but to also make sure they have a fun time doing it. All mhance employees are given time for learning and development to enhance their skills and support ongoing career development, with a tailored “Educate & Celebrate” program. In addition, the business was one of the first to pledge commitment to Microsoft’s “Women in Dynamics” initiative.
The Opportunity/Role
Back to topWe are seeking a Senior Dynamics 365 Consultant specialising in Microsoft Dynamics 365 to deliver high-quality consulting services. You will analyse business processes, design solutions, implement systems, and provide ongoing support, translating client needs into effective solutions for optimal performance and satisfaction.
What you’ll do/bring
Back to topResponsibilities include providing expert advice on Dynamics 365 solutions, leading implementation projects, designing and configuring applications, and analysing business processes. You will oversee configuration and development, conduct end-user training, offer ongoing support, build strong client relationships, ensure solution quality, manage the product backlog, produce high-quality documentation, lead workshops, and contribute to project risk mitigation.
You should apply if you
Back to topCandidates should have a proven track record in implementing and supporting Dynamics 365 solutions, with experience in PowerApps and Flows, strong communication skills, requirements gathering, user story creation, business process mapping, and functional specification documentation. Leadership in large-scale projects, strong analytical and problem-solving skills, and mentoring abilities are also essential.
Preferred attributes include experience in not-for-profit and charities, strong interpersonal skills, relevant Microsoft certifications, knowledge of Microsoft Azure/DevOps, and exposure to Canvas Apps, Power BI, and Azure. We seek a self-starter passionate about delivering high-quality, innovative solutions. Apply today!
The Perks
Back to topWe provide an excellent benefits package to our employees, with a cashback scheme covering everyday healthcare costs and a tailored mental health service available for all our staff. We offer volunteering leave, bereavement and family leave, and as a result of the changing world, we have gone one step further, recently introducing a scheme whereby our employees can choose to work from anywhere in the world for up to four weeks per year. There are also gym and retail discounts available through our benefits partners, so there’s something for everyone at mhance.
- 23 days’ holiday (rising to 28 with service)
- Company contributory pension
- Life assurance benefit (4 x Salary)
- Health and Wellness Benefits (medical, dental, eye – health cashback scheme with fast access to private care)
- Income protection scheme, and a cycle2work scheme
- Volunteering Leave – Be Good, Do-Good days – the opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice.
- Employee Assistance – 24hr Counselling and Advice Line
- Mental Health Support – Free access to a fully tailored mental health service online -providing confidential support from a team of health professionals.
- Access to discounted membership at participating gyms and shopping discount offers.
Diversity and Inclusion
Back to topmhance is dedicated to making sure that every applicant is assessed solely on personal merit and qualifications. We actively celebrate the diversity of our colleagues and provide an inclusive work environment free from all forms of discrimination and harassment, a culture based on inclusivity and mutual respect.
As an equal-opportunity employer, we stay true to our mission by ensuring that we make recruiting decisions based on your experience and skills. We welcome applications from all members of society irrespective of age, gender, disability, sexual orientation, race, religion or belief. Recognising that diverse teams make the strongest teams, and we encourage people from all backgrounds to apply.
We believe passionately that employing a diverse workforce among our teammates is critical to our ongoing success, and that a more inclusive workforce is a more collaborative and productive one. This means we continually celebrate the diverse community different individuals cultivate.
To apply for the vacancy, please complete the application process and attach a copy of your CV.