When Crohn’s & Colitis UK wanted to move the charity into a new digital era, the team selected mhance’s Dynamics 365 for Nonprofits solution. Early phases of the project saw Crohn’s & Colitis UK go live with a Dynamics 365 solution developed by mhance for the Crohn’s & Colitis UK Helplines and Research Grants teams. These areas of the solution allow volunteers to manage helpline cases for supporters requiring helpline support. The solution also enabled health professionals to log and manage applications for research grants via cutting edge Dynamics Portal technology.
Since then the solution has gone live for teams including Membership, Event Management, Supporter Care, Fundraising, Major Giving, Legacy and Finance. The system provides Crohn’s & Colitis UK with a highly accessible and responsive service which integrates with the charity’s other applications such as JustGiving, Virgin Money Giving, RealBuzz and Stripe for the secure processing of credit card donations from within a single system.