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Who is mhance?
mhance is one of the UK’s leading Microsoft partners, specialising in implementing innovative and functionally rich software solutions for businesses in the charity and non-profit sector. As a business, we passionately care about our customers and the communities they serve, with customer service at the heart of everything we do. We work in close partnership with our customers to transform their businesses and improve their IT operations.
mhance is an organisation that has fully embraced home/hybrid working, with the majority of our employees working remotely. We have office bases in Manchester and Dublin, and while the offices are available for those who wish to work from there, we are focused on putting work-life balance and employee well-being at the forefront of the business and recognise the benefits of remote working for our staff.
To support our remote workforce, collaboration and communication are key at mhance, creating a culture where every employee feels included and valued. Our Company Socials are a great way we keep our teams connected, whether it’s a virtual team quiz, a walking challenge, or a night on the town, we strive to challenge staff in the work that they do but to also make sure they have a fun time doing it. All mhance employees are given time for learning and development to enhance their skills and support ongoing career development, with a tailored “Educate & Celebrate” program. In addition, the business was one of the first to pledge commitment to Microsoft’s “Women in Dynamics” initiative.
The Opportunity/Role
Back to topWe are seeking a D365 Data Consultant to deliver high-quality, cloud-based data solutions leveraging Microsoft’s Azure ecosystem. Your role will focus on integrating, migrating, and optimising data within Microsoft Dynamics 365 CRM, working with Azure technologies to transform data and drive business value for our customers.
As a D365 Data Consultant, you will work on a variety of customer-facing projects centred around Microsoft Dynamics 365 and the Azure cloud platform. You will lead CRM-centric integrations, ensuring seamless data integration from third-party sources such as Income and Event data. You will oversee CRM-centric migrations, handling critical non-profit data such as Donors, Donations, Fundraising Pipelines, Memberships, and Events, migrating them from legacy systems to D365 CRM. You will also develop reporting and analytics solutions to provide meaningful insights on D365 CRM-based solutions using Power BI.
Your responsibilities will include implementing data transformation and validation processes to ensure data accuracy and consistency before loading it into cloud-based applications. You will drive data replication and archival strategies using Azure Data Lake Storage and Azure Synapse Link. You will work collaboratively with project teams, engaging in client workshops to gather requirements and translate them into effective cloud data solutions. In addition, you will provide coaching, mentoring, and training to clients on best practices in data migration, integration, and reporting.
Person Attributes and Qualifications
Back to topTo succeed in this role, you must have a passion for cloud data transformation and innovative data solutions. You should have experience working with Microsoft Azure SQL, including proficiency in T-SQL, Azure Data Factories, and Power BI. A strong knowledge of Microsoft Dynamics 365 CRM is essential, including an understanding of core entities, customisation, configuration, solution management, and API functionality.
You should have excellent problem-solving and communication skills, with the ability to translate complex data challenges into clear solutions. Experience in delivering client-facing Discovery Workshops focused on Data Migration, Integrations, and Reporting/Analytics is key. The ability to build strong relationships with clients and key stakeholders at all levels is also required.
It would be highly desirable if you have experience in the non-profit sector, particularly with D365 Fundraising and Engagement. Experience with Azure Synapse, Azure Data Lakes, Power Automate, and Microsoft Fabric would be beneficial. Knowledge of Azure DevOps and core dimensional modelling concepts, along with experience working with REST APIs, JSON, and Webhooks, would also be advantageous.
The Perks
Back to topWe provide an excellent benefits package to our employees, with a cashback scheme covering everyday healthcare costs and a tailored mental health service available for all our staff. We offer volunteering leave, bereavement and family leave, and as a result of the changing world, we have gone one step further, recently introducing a scheme whereby our employees can choose to work from anywhere in the world for up to four weeks per year. There are also gym and retail discounts available through our benefits partners, so there’s something for everyone at mhance.
- 23 days’ holiday (rising to 28 with service)
- Company contributory pension
- Life assurance benefit (4 x Salary)
- Health and Wellness Benefits (medical, dental, eye – health cashback scheme with fast access to private care)
- Income protection scheme, and a cycle2work scheme
- Volunteering Leave – Be Good, Do-Good days – the opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice.
- Employee Assistance – 24hr Counselling and Advice Line
- Mental Health Support – Free access to a fully tailored mental health service online -providing confidential support from a team of health professionals.
- Access to discounted membership at participating gyms and shopping discount offers.
Diversity and Inclusion
Back to topmhance is dedicated to making sure that every applicant is assessed solely on personal merit and qualifications. We actively celebrate the diversity of our colleagues and provide an inclusive work environment free from all forms of discrimination and harassment, a culture based on inclusivity and mutual respect.
As an equal-opportunity employer, we stay true to our mission by ensuring that we make recruiting decisions based on your experience and skills. We welcome applications from all members of society irrespective of age, gender, disability, sexual orientation, race, religion or belief. Recognising that diverse teams make the strongest teams, and we encourage people from all backgrounds to apply.
We believe passionately that employing a diverse workforce among our teammates is critical to our ongoing success, and that a more inclusive workforce is a more collaborative and productive one. This means we continually celebrate the diverse community different individuals cultivate.
To apply for the vacancy, please complete the application process and attach a copy of your CV.