Hays Recruitment | Microsoft Dynamics GP


One of the most successful specialist recruitment companies in the business were having problems with their accounting and CRM software. Hays found they were unable to fully reconcile their costs paid to temporary employees to the invoices issued for temporary work. m-hance had the answer: a combination of solutions that made billing and payroll far more efficient and accurate.

Customer Success

  • Customer and employee satisfaction have both increased due to the level of accuracy and visibility within the system
  • Hays now has a fully integrated solution with one point of entry, which has streamlined its back office processes and improved its reporting capabilities
  • Better and more accurate reporting with full drill down to transaction costs
  • Linking of front and back-office systems means there is reduced data entry


  • One of the group’s busiest operations is in Ireland where they were looking to install a new financial management system
  • The existing solution consisted of three standalone applications that were operating independently of each other
  • Hays needed a fully integrated solution that would streamline their billing and payroll processes and remove the need for multiple data entry points in the process


  • m-hance proposed a combination of Microsoft Dynamics GP, Professional Advantage and Quantum
  • m-hance identified an add-on to Microsoft Dynamics GP called PAM (Personnel Agency Module) that had been developed for the US market by Professional Advantage. m-hanceentered into a partnership with Professional Advantage and localised the solution for the Irish market by creating a dynamic interface between their PAM module and the Irish payroll solution Quantum Payroll

“They worked very well with our own in-house IT guys.” - Eamonn Wren, Hays, Hays Recruitment