Hays Recruitment | Microsoft Dynamics GP

Customer Success

• Customer and employee satisfaction have both increased due to the level of accuracy and visibility within the system
• Hays now has a fully integrated solution with one point of entry, which has streamlined its back office processes and improved its reporting capabilities
• Better and more accurate reporting with full drill down to transaction costs
• Linking of front and back-office systems means there is reduced data entry

Challenges:

• One of the group’s busiest operations is in Ireland where they were looking to install a new financial management system
• The existing solution consisted of three standalone applications that were operating independently of each other
• Hays needed a fully integrated solution that would streamline their billing and payroll processes and remove the need for multiple data entry points in the process

Solution:

• m-hance proposed a combination of Microsoft Dynamics GP, Professional Advantage and Quantum
• m-hance identified an add-on to Microsoft Dynamics GP called PAM (Personnel Agency Module) that had been developed for the US market by Professional Advantage. m-hanceentered into a partnership with Professional Advantage and localised the solution for the Irish market by creating a dynamic interface between their PAM module and the Irish payroll solution Quantum Payroll