We’re excited to share an insightful interview that our Head of Business Central Sharon Keegan recently did with Rachit Garg. Sharon has been a driving force in the ERP space since the ’90s! With over 27 years of experience, Sharon has witnessed the evolution of ERP systems firsthand, from working with GP to leading the transition to Business Central after GP’s retirement. She now manages Business Central delivery at mhance, focusing particularly on the nonprofit sector across Ireland and the UK.
In this interview, Sharon discusses the flexibility of SaaS platforms, enabling users to access ERP applications from anywhere, and the seamless integration between Business Central and the Power Platform, including how Power Apps enhance external system integrations. She also highlights the role of Copilot and AI in simplifying complex processes, helping consultants with tasks like bank reconciliations, meeting summaries, and more—making ERP even more user-friendly.
One key takeaway? Embrace challenges and never stop learning. Sharon shares valuable advice on pushing boundaries, seeking support from the community, and the importance of certifications, staying updated on release notes, and cross-skilling in today’s dynamic environment. She also reflects on her experience from a partner meeting in Denmark, noting the collaborative and open spirit of the ERP community.
Whether you’re just starting out or are an experienced consultant, Sharon’s insights are invaluable. She reminds us that the best consultants often come from diverse business backgrounds, and if you can map out a process, you can implement it in any system. It’s never too late—or too early—to learn and grow.
Catch all these insights and more by clicking here to watch the full interview. Don’t miss this chance to learn from one of the ERP industry’s most seasoned experts!
