mhance is a trusted partner of Microsoft Dynamics 365 Business Central in the UK, with a team of expert consultants who have a track record of delivering successful projects for the charity sector.

Dynamics 365 Business Central is the ideal solution for charities that want to grow and improve their efficiency, and we have the expertise and experience to guide you through the process. We offer implementation and support services, helping your staff adapt to the software and make the most of its features for your organisation.

Whether you need a new business management system or assistance with migrating data from your existing ERP or Finance system to Dynamics 365 Business Central, mhance is here to assist you.

Leveraging Microsoft’s innovative cloud technology, we have developed an all-encompassing solution tailored for the charity sector. Dynamics 365 Business Central, enhanced with built‑in Copilot capabilities, sits at the core of this solution, supporting smarter, more efficient ways of working. Copilot streamlines everyday tasks such as data entry, financial processing, and reporting, allowing teams to focus more time on high‑value activities. Together, Business Central and Copilot seamlessly integrate marketing, fundraising, volunteer coordination, financials, and reporting into one unified platform. This end‑to‑end, AI‑powered solution is designed to streamline operations, enhance engagement, and foster growth across the entire organisation.

Dynamics 365 Business Central for Charities has some extra modules that are useful for charity finance teams. These include Electronic Funds Transfer (EFT), Power BI reporting, and Partial VAT recovery. These modules help your charities with tax, reporting, and payment processing.

Business Central AI

Copilot is built into Dynamics 365 Business Central as standard, giving charities immediate access to powerful AI that enhances day‑to‑day operations. It helps staff work more efficiently by automating repetitive tasks, generating draft content, and offering intelligent suggestions based on real charity data—such as donor trends, funding cycles, or purchasing patterns. Whether it’s preparing financial reports, drafting communications, reconciling transactions, or guiding users through complex processes, Copilot brings accessible, user-friendly AI into every part of the system. This empowers charity teams to save time, reduce administrative burden, and focus more on mission‑driven activities.

Accurate reporting in real-time

Power BI reporting provides pre-defined financial-based reports, including SORP reports such as SoFA, which give charities a full 360 degree view of all transactions within the financial system in real-time and the ability to share essential information with their stakeholders.

Automate Partial VAT recovery

Ensure your VAT is correctly accounted for through our Partial VAT module. Utilise the functionality within Dynamics 365 Business Central for Nonprofits, along with our expertise in assisting charities with complex Partial VAT rules. Save time and avoid operational delays with our effective solution to reclaim VAT correctly, without the need for any 3rd party software.

Tailored Electronic Funds Transfer formats

Our Electronic Funds Transfer (EFT) module provides facilities for users to create their own EFT/BACS formats to help them manage financial transfers more efficiently and flexibly.

Categorise financial transactions

The ability to connect transactions to each relevant activity helps charities to understand where and how money is being spent. With our Dynamics 365 Business Central for Nonprofits solution, all transactions can be tagged with various reporting categories dependent on your charity’s specific requirements. This ensures that your data can be drilled into easily.

Unify with Office 365

We are finance people too and understand the preference of working in Microsoft Excel, part of the Microsoft Office (O365) suite. Our solution works in unison with O365 by providing functionality to easily export data into Excel, amend and publish back into Dynamics 365 Business Central for Nonprofits.

Control purchases

Purchase control is important for any organisation, but for charities it is vital to ensure spending doesn’t get out of hand. In Business Central, the Purchase Agent role plays a key part in managing this process—acting as the central point for raising, reviewing, and tracking purchase requests before they move into formal approval. Business Central can create workflows that include Purchase Agents at the right stages, alongside multiple steps of approval as required and OCR technology for reading incoming documents. Approvers and Purchase Agents don’t even need direct access to the finance system; they can review and approve requests directly from an email, keeping the process simple, controlled, and fully auditable.

Additional capabilities

Dynamics 365 Business Central for Nonprofits goes beyond standard small to medium-sized organisation ERP functionality and offers multiple currency and document reporting capabilities as well as add-in applications in AppSource.