Microsoft Dynamics for Not-for-Profit and Charity organisations

We've been growing partnerships for 30 years

mhance has assisted more than 150 Charitable and Non-Profit Organisations

Trusted Microsoft Solutions Partner

Read more about Microsoft Cloud for Nonprofit to see how it can benefit your organisation.

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As a trusted Microsoft Solutions partner, mhance has assisted more than 150 charitable and non-profit organisations in enhancing their fundraising efforts, volunteer management, Gift Aid, VAT reclamation and cost reduction, all through the tailored Microsoft Dynamics solutions we provide.

Our extensive experience means we understand the challenges faced by organisations in the charitable sector. We get the need to channel your resources primarily towards your chosen cause, and the reluctance to make technology investments. However, by implementing the appropriate charity CRM software and financial solutions, you can not only achieve your goals but also focus on fulfilling your mission.

Dynamics 365 Business Central for Charities

Business Central is a finance system that gives you complete control and vision of your financial performance. Find out more about how we have tailored this solution for your charity’s financial needs.
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Microsoft Cloud for Nonprofit (MC4N)

Brings together Microsoft’s existing cloud platforms together in one place to specifically help charities with the challenges they are most likely to face. Comes with scalable functionality for growing charities.
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Power Platform

The collective term for five products; Power Apps, Power Automate (Flow), Power BI, Microsoft Copilot Studio and Power Pages. Can be used seamlessly with other Microsoft solutions as well as hundreds of other apps. Connecting your apps and enabling your charity to build end-to-end organisational solutions.
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“Our objective was to find a solution to meet our specific requirements. As a partner with a proven track record and an in-depth knowledge of the Not-for-Profit sector, along with the functionally rich and flexible Dynamics 365 for charities solution, mhance was a clear choice. We can now enjoy the many benefits of having one central system that staff, regardless of where they are, can access.”

Sarina Jesudason, Head of Operations at Crohn's & Colitis UK

“Our project with mhance is bringing us in line with our strategy and is enabling us to work in a much more effective and efficient way – consolidating our data so that we can better understand our supporters, as well as automating processes so that we can communicate with the right people, at the right time and with the right messaging. I am really excited to see the full benefits of having an end-to-end integrated solution here at Woodgreen.”

Rohan Putter, CEO at Woodgreen Pets Charity

“We embarked on a digital transformation journey with the aim of implementing a modern, resilient and robust solution that would not only meet our strategic goals and ambitions, but also provide scalability to underpin future growth and deliver a structured solution to current and future challenges presented by new approaches to supporters. Following a formal tender process, we selected mhance and their Dynamics 365 CRM solution for Nonprofits as we felt the team and the solution both fit our needs.”

Ayeshah Muhammad, CRM Manager and Project Lead at Médecins Sans Frontières

“The portal has improved volunteer engagement, and the system’s flexibility means it is able to support our ongoing investment in volunteering.”

Simon Cooper, Simon Cooper, Head of ICT at MND Association.

"We are grateful for the partnership with Microsoft, which we believe will have a positive impact on how Supported Employment integrates accessible tech and sets a standard of excellence across the UK, Europe, and the World. We are looking forward to launching the new training platform and working with Microsoft & mhance."

Laura Davies, Chief Executive at BASE

“mhance had been a trusted partner for over two years, and their proven track record made them a logical choice to continue this collaboration during the deployment of Dynamics 365 Business Central. There are inevitable frustrations that come with any new system implementation but mhance's openness and willingness to address and resolve issues was very much appreciated and this open relationship was key to the project's success.”

Kim Scott, Head of Finance at eQS

“The experience of working with the team at mhance to implement our new CRM has been outstanding. They are highly skilled and knowledgeable about the product and have gone the extra mile in terms of dedication to making the system viable for MSF UK. They also rose to the challenge of COVID-19, on top of an already ambitious implementation plan and the project was navigated through to a successful go-live.”

James Kliffen, Head of Fundraising at Médecins Sans Frontières

"With our CRM system staff can retrieve KPI data in minutes instead of days, resulting in a 25% increase in staff productivity.”

David Watson, CRM and ICT Manager at Solent Mind

“mhance’s system provides a comprehensive view of our organisation and donors by accurately capturing detailed information from multiple sources. It also transforms the levels of communication we have with our fundraisers and supporters by making it easy for us to keep them fully informed about our activities. By automating communication about the positive difference their donations are making the system will help us to enhance supporter engagement and increase our fundraising capabilities.”