Charity & Not-for-Profit

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Empowering Charities with Tailored Microsoft Solutions

Trusted Microsoft Solutions Partner

Read more about Microsoft Cloud for Nonprofit to see how it can benefit your organisation.

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At mhance, we are passionate about helping charities maximise their impact through technology. With over 150 charitable and non-profit organisations supported, we understand the unique challenges you face; from increasing fundraising efficiency to managing donor relationships, streamlining operations, and ensuring financial sustainability.

As a trusted Microsoft Solutions Partner, we specialise in providing charities with cost-effective, scalable, and user-friendly digital solutions that enable them to work smarter, reduce costs, and focus on their mission.

Here’s how we can help your organisation:

  • Dynamics 365 & Power Platform

    We offer tailored Microsoft Dynamics 365 solutions to help charities improve donor engagement, automate processes, and gain valuable insights. Microsoft Cloud for Nonprofit brings together Microsoft's cloud platforms in one place, offering scalable, purpose-built solutions designed to help charities tackle common challenges, from donor management to volunteer coordination. Additionally, the Power Platform, including Power Apps, Power Automate, and Power BI, allows you to connect systems, visualise data, and create workflows that enhance efficiency across your organisation.

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  • Dynamics 365 Business Central

    For charity finance teams, Business Central is a powerful finance and accounting system that provides complete control and visibility over donations, grants, Gift Aid, VAT reclamation, and operational expenses. Our charity-specific enhancements help organisations stay compliant, manage restricted and unrestricted funds, and improve financial planning with automated reporting and insights.

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  • mhance Nonprofit Core

    Built on the Microsoft Nonprofit Common Data Model, mhance has leveraged Microsoft’s investment to create a tailored, sector-specific solution. Our enhanced platform is designed to meet the unique needs of nonprofits, empowering organisations with greater efficiency, deeper insights, and seamless integration.

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  • Data Management

    With years of experience implementing Dynamics 365, we know that data is key; from migrating legacy systems to integrating multiple platforms used by nonprofits. Beyond system integration, data analytics and insights are essential for charities to measure Lifetime Value, NPS, and complex segmentation, enabling more tailored supporter journeys. Our dedicated Data Management team helps charities harness their data effectively, offering scalable Data Warehouse solutions powered by Azure Synapse and Azure Analytics to unlock deeper insights and drive informed decision-making.

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  • Copilot & AI

    AI-powered tools like Microsoft Copilot help charities automate manual tasks, enhance donor engagement, and generate insightful reports with ease. From automating financial processes to crafting personalised supporter communications, AI enables teams to focus on strategic activities that drive impact.

  • Cloud Services

    Migrating to the Microsoft Cloud unlocks cutting-edge technologies like Platform as a Service (PaaS) while simplifying infrastructure management by consolidating multiple servers into a single system. With built-in security features such as Multi-Factor Authentication and Conditional Access, charities benefit from scalability, flexibility, and cost optimisation; paying only for what you need, when you need it.

“Our objective was to find a solution to meet our specific requirements. As a partner with a proven track record and an in-depth knowledge of the Not-for-Profit sector, along with the functionally rich and flexible Dynamics 365 for charities solution, mhance was a clear choice. We can now enjoy the many benefits of having one central system that staff, regardless of where they are, can access.”

Sarina Jesudason, Head of Operations at Crohn's & Colitis UK

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