Dynamics 365 Copilots for Commercials

Intelligent assistants built to make your work easier, faster, and more efficient.

What are Dynamics 365 Copilots?

Think of Copilots as smart virtual assistants tailored to your business. These AI-powered tools work directly within your existing Dynamics 365 environment to automate routine processes, surface insights, and provide real-time suggestions.

Secure, reliable, and easy to use, Copilots can help simplify customer interactions, analyse data, and streamline workflows, boosting productivity across your organisation.

What Can Dynamics 365 Copilots Do?

Automate Repetitive Tasks: Handle routine data entry, generate reports, or manage workflows, saving time and reducing errors.

Provide Actionable Insights: Receive real-time recommendations and data-driven insights to make smarter decisions across sales, customer service, and marketing.

Enhance Collaboration: Improve communication with AI-generated summaries, email drafts, and suggested responses, keeping your team aligned and efficient.

Personalise Interactions: Deliver tailored experiences to your customers using AI that learns from your data and suggests next steps.

Dynamics 365 Copilots for Commercials

Dynamics 365 Copilots for Commercials

Dynamics 365 Copilot Features

  • Sales Copilot

    Personalised Engagement – Create tailored content like follow-ups and campaign updates to deepen customer relationships.

    Smarter Communications – Manage outreach with intelligent email suggestions and reminders.

    Automated Content Creation – Generate proposals, marketing copy, and more in seconds.

    Data-Driven Insights – Access real-time analytics to improve pipeline visibility and prioritise leads.

    Productivity Boost – Transcribe and summarise meetings in real time, so your team can focus on closing deals.

  • Customer Service Copilot

    Faster Response Times – Draft replies to common queries and manage inbound requests with AI support.

    Simplified Task Management – Automate follow-ups, schedule meetings, and summarise interactions.

    Insightful Analytics – Analyse service trends and performance metrics to continuously improve.

    Personalised Support – Use AI to recommend tailored solutions and improve customer satisfaction.

  • Marketing Copilot

    Tailored Engagement – Deliver customised messages, event invites, and campaign updates.

    Campaign Efficiency – Automate scheduling, follow-ups, and reporting so teams can focus on strategy.

    Deep Insights – Understand audience behaviour and optimise campaigns with data-driven decisions.

    Content at Scale – Generate emails, social posts, and campaign materials with consistent tone and speed.

    Cross-Team Collaboration – Align teams with shared content, goals, and real-time updates.

How mhance Can Help

Kickstart Copilot: A focused workshop to explore Copilot’s potential and show your team what’s possible.

Copilot Proof of Concept: Define your business use cases and build a working Copilot tailored to your needs.

AI Business Benefits: Develop a business case to secure buy-in and showcase Copilot’s impact on ROI and efficiency.

Copilot Studio Training: Train your team to build and customise Copilots for specific tasks and departments.

AI Project Planning: Identify your highest-impact AI opportunities and create a tailored roadmap for implementation.

Copilot Solutions

Copilot Studio for Commercials

Copilots for Commercials

Ready to start your AI journey with mhance?