mhance, a Microsoft solutions partner specialising in the nonprofit sector, has announced the launch of its latest project with Woodgreen Pets Charity, focused on transforming the charity’s fundraising capability using Microsoft technology.
The latest phase of work at Woodgreen’s Digital Transformation, sees the move away from its legacy fundraising system, Raiser’s Edge, to mhance Nonprofit Core, built on Dynamics 365 and the Nonprofit Common Data Model. The project includes the migration of fundraising, event and income processing, with closer integration with Woodgreen’s wider Microsoft environment, supporting a more connected, insight‑led approach to supporter engagement.
This initiative builds on a longstanding partnership between mhance and Woodgreen, during which Microsoft technologies have been introduced across several core areas of the charity’s operations. Previous projects include the transformation of pet case management and help and advice services, the implementation of Dynamics 365 Business Central for finance, and the delivery of Pet Central, a tailored application that supports the end‑to‑end pet adoption process, matches animals with potential owners and rehoming.
Together, these initiatives have helped Woodgreen consolidate data, streamline processes and better support pets and people across the UK, while laying the foundations for a joined‑up Microsoft ecosystem.
With fundraising now joining finance, service delivery and adoption on the Microsoft platform, Woodgreen is taking another step towards a more holistic view of its supporters. The new solution will support improved reporting and insight, more consistent management of supporter preferences, and greater flexibility as fundraising models and engagement strategies continue to evolve.
Rohan Putter, Chief Executive Officer at Woodgreen states, “This project is an important step in our wider digital journey, helping us better understand and engage our supporters, while giving our teams the insight they need to support our mission.”
Tory Cassie, Director of Nonprofit at mhance adds, “Woodgreen’s journey shows the value of building capability over time on the Microsoft platform. Bringing fundraising into this ecosystem strengthens insight, operations and long‑term resilience.”
The fundraising transformation reinforces Woodgreen’s commitment to Microsoft solutions and reflects mhance’s continued focus on delivering scalable, sector‑ready solutions that support nonprofit organisations and the communities they serve.
About Woodgreen Pets Charity
Founded in 1924, Woodgreen Pets Charity is a UK‑based animal charity dedicated to improving the lives of pets and their owners. As a multi‑species charity, Woodgreen supports cats, dogs and small pets, providing care, rehoming services, advice and practical support to help keep pets and owners together wherever possible. Working nationally through a combination of centres, outreach services and digital channels, Woodgreen is committed to ensuring pets receive the care they need and people have the support to give their animals a happy life.
www.woodgreen.org.uk
About mhance
mhance is a UK‑based Microsoft solutions partner specialising in finance, operations, customer engagement and fundraising solutions for nonprofit organisations and commercial customers. With deep sector experience and a strong focus on Microsoft Dynamics 365, Business Central, Power Platform and Copilot/AI, mhance delivers scalable, repeatable solutions that help organisations improve efficiency, gain better insight and maximise impact.
Having worked with over 150 nonprofit organisations, mhance combines industry knowledge with Microsoft technology to support digital transformation across finance, service delivery, fundraising and supporter engagement.
www.mhance.com