“Are you ready for the new Dynamics 365 Customer Engagement Unified Interface?”
In this 45 minute on-demand webinar our experts Gino De Vita and James Glover will be discussing and demonstrating the new Unified Interface within Dynamics 365 Customer Engagement.
Why is this important? The legacy web client interface for Dynamics 365 Online was deprecated in September 2019 and Microsoft says this will no longer be available from the 1st December 2020. Customers who are still using the older experience are urged to plan their transition to the Unified Interface now.
This session will consist of:
- Unified interface / Wave one – what do they mean?
- Unified interface pros and cons
- Recommended approach to implementing the Unified Interface upgrade
- Selected features demo