Business Development Manager

We are looking for a passionate and driven Business Development Manager to join our team, playing a key role in promoting mhance as a trusted Microsoft Partner and driving growth in our customer base—particularly within the Not-for-Profit sector.

Reporting to the Chief Customer Officer, you will lead sales campaigns and own the end-to-end sales process for Microsoft Dynamics 365 CRM and ERP solutions, as well as the wider Microsoft stack including Azure, CSP licensing, and Data/Fabric services. You will collaborate with internal teams across marketing, pre-sales, and delivery, and work closely with external stakeholders such as Microsoft and advisory consultants.

This is a fantastic opportunity for someone commercially astute, customer-focused, and passionate about delivering real digital transformation through Microsoft technologies.

The ideal candidate will have a proven track record in business development or sales, ideally within the SaaS or Microsoft Dynamics 365 space. Strong communication and negotiation skills are essential, as is the ability to manage multiple opportunities, work autonomously, and build lasting relationships with both clients and partners. Experience working in or with Not-for-Profit organisations is a distinct advantage.

You should have a deep understanding of Microsoft solutions, especially Dynamics 365, Azure, and the broader Microsoft ecosystem. Experience with CRM systems, pipeline management, and delivering to revenue targets is also required. We’re seeking someone proactive, positive, and confident working across all levels of an organisation.

We provide an excellent benefits package to our employees, with a cashback scheme covering everyday healthcare costs and a tailored mental health service available for all our staff. We offer volunteering leave, bereavement and family leave, and as a result of the changing world, we have gone one step further, recently introducing a scheme whereby our employees can choose to work from anywhere in the world for up to four weeks per year. There are also gym and retail discounts available through our benefits partners, so there’s something for everyone at mhance.

• 23 days’ holiday (rising to 28 with service)
• Company contributory pension
• Life assurance benefit (4 x Salary)
• Health and Wellness Benefits (medical, dental, eye – health cashback scheme with fast access to private care)
• Income protection scheme, and a cycle2work scheme
• Volunteering Leave – Be Good, Do-Good days – the opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice.
• Employee Assistance – 24hr Counselling and Advice Line
• Mental Health Support – Free access to a fully tailored mental health service online -providing confidential support from a team of health professionals.
• Access to discounted membership at participating gyms and shopping discount offers.

mhance is dedicated to making sure that every applicant is assessed solely on personal merit and qualifications. We actively celebrate the diversity of our colleagues and provide an inclusive work environment free from all forms of discrimination and harassment, a culture based on inclusivity and mutual respect.

As an equal-opportunity employer, we stay true to our mission by ensuring that we make recruiting decisions based on your experience and skills. We welcome applications from all members of society irrespective of age, gender, disability, sexual orientation, race, religion or belief. Recognising that diverse teams make the strongest teams, and we encourage people from all backgrounds to apply.

We believe passionately that employing a diverse workforce among our teammates is critical to our ongoing success, and that a more inclusive workforce is a more collaborative and productive one. This means we continually celebrate the diverse community different individuals cultivate.